Find answers and get the support you need
Our support team is here to assist you with any questions or concerns.
support@toursion.com
We respond within 24 hours
+1 (555) 123-4567
Mon-Fri: 9AM-6PM EST
Available on our website
Instant help during business hours
New to Toursion? Learn the basics and get set up quickly.
Everything you need to know about booking tours and managing reservations.
Payment methods, billing questions, and refund information.
Understanding our cancellation policy and how to modify your bookings.
Managing your profile, preferences, and account settings.
Resources for tour operators and guides using our platform.
Getting started with Toursion is easy. Follow these steps to create your account:
Tip: Use a strong password and enable two-factor authentication for added security.
Booking your perfect tour is simple:
Note: Some tours require minimum group sizes or have advance booking requirements.
Our cancellation policy varies by tour type:
Late Cancellations: Within the cancellation window, a 50% fee applies. No-shows are non-refundable.
We accept the following payment methods:
All payments are processed securely through our payment partners.
Available dates are shown on each tour page. You can select your preferred date and see real-time availability. If a date is fully booked, it will be marked as unavailable.
Each tour includes a detailed "What to Bring" section. Generally, we recommend comfortable walking shoes, weather-appropriate clothing, water, and any personal medications. Specific tours may have additional requirements.
Visit our "Become an Operator" page to apply. You'll need to provide information about your tours, experience, and credentials. Our team reviews all applications and provides guidance for approved operators.